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Account Associate

Job Summary

We’re THE PLAID AGENCY…an award-winning, full-service advertising agency specializing in customer insights, fundamental fierceness and a passion to deliver. We’re growing and searching for a highly motivated Account Associate (AA) to join our team.

PLAID was established with the pledge and passion to support and propel brands to engage with their customers at a deeper level. PLAID’s driving force was formed with the strong intent to pull all lines of marketing communications into a clean pattern that is cohesive, measurable, and most importantly driven by customer objectives and needs.

Are You a Future PLAIDmate?

Do you consistently ask, “What’s Next?”
Are you nimble and able to adapt to rapidly changing situations?
Do you thrive in a fast-paced environment?

The Account Associate (AA) supports the account executives, account directors and/or campaign managers in coordinating marketing campaigns. The AA ensures the clients’ strategic objectives are met with each project, serves as a trusted client partner and has a strong awareness of the account’s strategic direction and clients’ objectives. The AA oversees project teams and manages multiple projects, ensuring deliverables are meeting the clients’ strategic objectives. The success of this position relies on the success of the team, exceeding clients’ expectations, partnering with PLAID colleagues, and individual performance.

The ideal candidate is a well-rounded marketer with experience and knowledge across digital, social, and other primary marketing channels. This individual is a self-directed, forward thinker who is comfortable and confident working in a fast-paced, collaborative environment and thrives when presented with new challenges. The ability to multi-task and prioritize is imperative. Superior written and verbal communication skills are essential, as well as experience in planning and executing strategic marketing plans.

This position requires occasional nonstandard work hours in accordance with project needs, deadlines, deliverables, and urgent client requests.

Account Associate Primary Responsibilities

  • Provide support in driving partnerships with clients by understanding and applying knowledge of project, marketing principles and objectives including clients’ products, services, plans, competitors and target markets
  • Assist in execution of overarching marketing campaigns, ensuring critical success factors are met
  • Coordinate and drive timelines and deliverables while identifying project-related risks and issues,
  • Attend meetings with clients and account owner, preparing all meeting materials (agenda, status reports, notes, etc.)
  • Develop and manage project creative briefs, project scope statements, statements of work, proposals, and other client-related documents
  • Recommend, manage, and analyze digital marketing strategies such as google/social ads, analytics platforms, and email marketing
  • Provide input for website and social media optimization including SEO, U/X, and best practice implementation
  • Plan and manage social media campaigns for PLAID and clients, as requested
  • Oversee internal agency team members and specialized vendors to deliver high-quality work, on schedule and within budget across multiple channels and service types
  • Understand and manage elements needed for web, TV, email, radio, print, and social deliverables
  • Establish and ensure the highest level of quality for all client deliverables through thorough testing and QC processes
  • Assist with creating standard operating procedures and management of administrative tools
  • Perform other duties and responsibilities as assigned by management

Education and Experience

  • BA/BS required
  • 1-2 years of project management experience required
  • Experience working in an office setting and/or with external clients preferred
  • Digital competence, specifically a familiarity with digital marketing, social media, SEO, email, and inbound marketing best practices
  • Excellent written and oral communication skills
  • Motivated, goal oriented, persistent and skilled at negotiation
  • Capable of planning and carrying out responsibilities with minimal direction
  • Advanced proficiency in the Microsoft suite of programs (Outlook, Word, Excel, and PowerPoint) and Mac OS; basic proficiency in the Adobe suite of programs is a plus

Missing a must have or two? No problem! Convince us why you’re the best candidate!

Account Executive

Are You a Future PLAIDmate?

Do you consistently ask, “What’s Next?”

Are you nimble and able to adapt to rapidly changing situations?

Do you thrive in a fast-paced environment?

Think you could be THE PLAID AGENCY’s next Account Executive?

We’re THE PLAID AGENCY…an award-winning, full-service advertising agency specializing in customer insights, fundamental fierceness and a passion to deliver. We are growing and searching for a highly motivated Account Executive to join our team. This is a “roll up your sleeves” opportunity to jump in and manage the creation, execution and evaluation of digital and traditional marketing strategies and initiatives.

As Account Executive, you’ll ensure the clients’ strategic objectives are met with each project, serving as the trusted partner to the clients. With a strong awareness of the account’s strategic direction and clients’ objectives, you’ll oversee the project teams and manage multiple projects, ensuring deliverables are meeting the objectives. You must be an enthusiastic, committed team player looking to increase your knowledge base and gain exposure to many industries.

Ideally, you are a self-directed, forward thinker with 3-4 years of experience envisioning and bringing marketing campaigns to life. You must thrive in a collaborative culture designed to make you—and us—the best. We have a driven staff with wildly different career paths. That means that with a great attitude and thirst for knowledge, you’ll be in a position to learn a LOT about client and account management, the creative process and marketing principles.

Account Executive Primary Responsibilities

  • Develop and maintain established client accounts
  • Communicate directly with clients for project needs and execution details
  • Provide support in driving partnerships with clients by understanding and applying knowledge of project, marketing principles and objectives including clients’ products, services, plans, competitors and target markets
  • Act as liaison between the client and agency
  • Lead projects to ensure tactical and strategic goals are met by developing and driving timelines and project scope; always executing with the highest of quality standards
  • Ensure critical success factors are met with each client project and overarching account goals
  • Develop and manage project creative briefs and project scope statements
  • Monitor and manage project-related risks and issues
  • Execute client status meetings and prepare all meeting materials and follow-up items (agendas, notes, etc.)
  • Coordinate and manage key stakeholders and team members to implement client deliverables
  • Oversee internal agency team members and specialized vendors to deliver high-quality work, on schedule and within budget across multiple channels and service types
  • Understand and manage elements needed for Web, TV, email, radio, print, and social
  • Establish and ensure the highest level of quality for all client deliverables through thorough testing and QC processes
  • Perform other duties and responsibilities as assigned by management
  • Assist with creating standard operating procedures
  • Work schedule/hours: this position requires occasional nonstandard work hours in accordance with project needs, deadlines, deliverables, and urgent client requests

Education and Experience

  • BA/BS required
  • 3-4 years of project management experience required
  • 3-4 years of client/customer management experience required

Missing a must have or two? No problem! Convince us why you’re the best candidate!

Part-Time: Agency Coordinator

Are You a Future PLAIDmate?

THE PLAID AGENCY is a full-service marketing and communications agency specializing in customer insights, fundamental fierceness, and a passion to deliver. PLAID was established with the pledge and passion to support and propel brands to engage with their customers at a deeper level. PLAID’s driving force was formed with the strong intent to pull all lines of marketing communications into a clean pattern that is cohesive, measurable, and most importantly driven by customer objectives and needs.

The Agency Coordinator (AC) plays an integral role in ensuring THE PLAID AGENCY runs smoothly in order to maximize office productivity. The AC must have a strong attention to detail, be able to utilize discretion when dealing with sensitive or confidential information, have solid organization skills and positive attitude.

Part-Time Agency Coordinator Primary Responsibilities

  • Overseeing general office operation and executives’ support
  • Prepare and monitor client invoicing
  • Preparing SOWs and ensuring they are fully executed
  • Provide general support to visitors
  • Active member of Engagement Committee
  • Coordinating appointments and meetings as requested
  • Onboarding, training and coaching office staff on general operating procedures
  • Coordinating executive travel as requested (flight, hotel, and car rental reservations)
  • Purchasing office supplies and equipment and maintaining proper stock levels
  • Tracking office equipment (laptops, printer, etc.)
  • Producing utilization and time tracking reports
  • Creating and managing vendor contracts
  • Leading internal processes as assigned
  • Performing other duties and responsibilities as assigned by management
  • Work schedule/hours: this position requires occasional nonstandard work hours in accordance with executive needs, deadlines, deliverables, and urgent client requests

Education and Experience

  • Proven admin or assistant experience
  • Knowledge of office management systems and procedures
  • Excellent time management skills and ability to multi-task and prioritize work
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • Strong organizational and planning skills
  • Proficient in MS Office
  • High school diploma or equivalent; college degree preferred

Salary

  • $15-$18 per hour based upon qualifications
  • Up to 20 hours per week

Contract Position: Front-End Developer

Are You a Future PLAIDmate?

Do you consistently ask, “What’s Next?”
Are you nimble and able to adapt to rapidly changing situations?
Do you thrive in a fast-paced environment?
Think you could be THE PLAID AGENCY’s next Front-End Developer?

We’re THE PLAID AGENCY…an award-winning, full-service advertising agency specializing in customer insights, fundamental fierceness and a passion to deliver. We are growing and searching for a highly motivated Front-End Developer to join our team. This is a “roll up your sleeves” opportunity to jump in and create, execute and evaluate digital and traditional marketing strategies and initiatives.

As a Front-End Developer, you’ll contribute your skills and expertise to a wide variety of projects conceptualizing and executing creative Web-based marketing solutions. You’ll be responsible for designing custom user interfaces for a variety of clients. You must be an enthusiastic, committed team player looking to increase your knowledge base and gain exposure to many industries.

Ideally, you are a self-directed, forward thinker with 1-3 years of experience. You must thrive in a collaborative culture designed to make you—and us—the best.

Front-End Developer Primary Responsibilities:

  • Collaborate with team to design and build user experiences that exceed expectations
  • Manage and monitor Web sites through Pantheon
  • Handle multiple tasks within tight deadlines
  • Demonstrate ability to problem solve by thinking creatively and critically
  • Maintain cutting-edge industry knowledge and trends
  • Drive best practices for overarching PLAID Web dev processes

Education and Experience

  • BFA/BA from an accredited university
  • 1-3+ years of front-end development experience, specifically with WordPress, PHP, React, Javascript, jQuery, HTML, and CSS
  • 1-3+ years visual design experience focusing on strong UI/UX. Working knowledge of Photoshop/Sketch
  • Proficient understanding of cross-browser compatibility issues and ways to work around them
  • Proficient understanding of code versioning tools, such as Git
  • Ability to manage hosted environments through Pantheon
  • Good understanding of basic SEO principles and ensuring that applications will adhere to them
  • Strong communication and organizational skills
  • Demonstrated ability to think creatively to solve problems
  • Committed to continuous learning and personal development

Missing a must-have or two? No problem! Convince us why you’re the best candidate!

Interested?

Apply Today

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